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Outlook PST Searches Problematic on macOS
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Bob Worsham |
I’m attempting to use Curiosity for searching Outlook PST files collected from a log collection task.
The searches do seem to find relevant Emails, but when I select them, it seems to be hit or miss (possibly as low as 50%) on whether the Email opened matches the text listed in the search (it’s often an entirely different Email).
Have others seen this issue? Is there a workaround?
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Leon
Status changed to: Live
Leon
Hi Bob 👋
We did some more digging and think the issue with the incorrect email showing for PST was related to connecting a PST with multiple email accounts. We released a candidate fix in the latest version (Windows 23.12.44387).
Would you like to update and test?
Bob Worsham
It may be the result (I still have to test this) of connecting more than one .PST file at a time for a search. In order to complete a time critical task, I installed Curiosity on a Windows system, and due to that issue, I only search one PST file at a time, as that permitted me to manually open that PST file if I need to more thoroughly review any Emails identified by the search. I noted that for most of those searches, I was able to open the corresponding Email within Curiosity. I've just attached two PST files, and once they've been fully synched, I'll see if the issue reoccurs.
Leon
We've been having difficulty reproducing this problem, but we're actively investigating
Leon
Status changed to: In progress